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 Privacy Policy for ExamScript

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Last updated: 08/10/24

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At ExamScript ("we", "us", or "our"), we are committed to protecting and respecting your privacy in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website examscript.com.

Please read this Privacy Policy carefully. By using our website, you agree to the collection and use of your information in accordance with this policy.

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Information We Collect

 a. Personal Data

We may collect and process the following personal data about you:

  -Information you provide directly: This includes information you provide when you:

  - Fill in forms on our website (e.g., registration, subscription forms)
  - Correspond with us by email or other means
  - Participate in discussion boards or other social media functions on our website
  - Report a problem with our website

- Personal data may include:

  - Name
  - Email address
  - Postal address
  - Telephone number
  - Age or date of birth (if applicable)
  - Any other information you choose to provide

 b. Automatically Collected Data

When you visit our website, we may automatically collect the following information:

- Technical data: Including IP address, browser type and version, time zone setting, operating system, and platform.

- Usage data: Information about how you use our website, such as pages visited, time spent on pages, and click-throughs.

 c. Cookies and Similar Technologies

We use cookies and similar technologies to collect data to improve our website and provide a better user experience.

- Types of cookies we use:

  - Necessary Cookies: Essential for the operation of our website.
  - Analytical/Performance Cookies: Help us recognise and count the number of visitors and see how visitors move around our website.
  - Functionality Cookies: Used to recognise you when you return to our website.

- Managing Cookies:

  - You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, disabling cookies may affect your ability to use certain parts of our website.

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 2. How We Use Your Personal Data

  We use your personal data for the following purposes:

- To provide and maintain our services:

  - Ensuring that content is presented in the most effective manner.
  - Processing and fulfilling your requests or orders.

- To communicate with you:

  - Providing you with information, products, or services that you request from us.
  - Notifying you about changes to our services.

- For marketing purposes:

  - Providing you with information about goods or services we feel may interest you (only if you have consented to receive such information).

- To improve our website:

  - Administering our site and for internal operations, including troubleshooting, data analysis, testing, research, and statistical purposes.

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 3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

- Consent: Where you have given consent to the processing of your personal data for one or more specific purposes.

- Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.

- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

- Legitimate Interests: Processing is necessary for the purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.

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 4. Disclosure of Your Information

We may share your personal data with:

- Service Providers: Third parties who provide services on our behalf, such as website hosting, data analysis, payment processing, information technology, and related infrastructure provision.

- Professional Advisers: Including lawyers, bankers, auditors, and insurers.

- Legal Obligations: If we are under a duty to disclose or share your personal data to comply with any legal obligation or to protect the rights, property, or safety of [Your Website Name], our customers, or others.

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 5. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

- Adequacy Decisions: We may transfer data to countries that have been deemed to provide an adequate level of protection for personal data by the UK.

- Standard Contractual Clauses: Where we use providers based outside the UK, we may use specific contracts approved by the UK which give personal data the same protection it has in the UK.

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 6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

- Access Controls: Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

- Encryption: Data may be encrypted where appropriate.

- Procedures for Breach: We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator where we are legally required to do so.

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 7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

- Retention Periods: Determined based on the amount, nature, and sensitivity of the data, potential risk of harm from unauthorised use or disclosure, and legal requirements.

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## 8. **Your Rights**

Under the Data Protection Act 2018 and UK GDPR, you have the following rights regarding your personal data:

- **Right to Access:** Request access to your personal data.

- **Right to Rectification:** Request correction of inaccurate or incomplete data.

- **Right to Erasure:** Request deletion of your personal data where there is no good reason for us continuing to process it.

- **Right to Object:** Object to processing of your personal data where we are relying on legitimate interests.

- **Right to Restrict Processing:** Request restriction of processing of your personal data.

- **Right to Data Portability:** Request the transfer of your personal data to you or a third party.

- **Right to Withdraw Consent:** Withdraw consent at any time where we are relying on consent to process your personal data.

**To exercise any of these rights, please contact us using the contact details provided below.**

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## 9. **Third-Party Links**

Our website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

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## 10. **Children's Privacy**

Our website is intended for users aged 9-18. We are committed to protecting the privacy of children:

- **Parental Consent:** For users under 13, we require verifiable parental consent before collecting personal data.

- **Information Collection:** We may collect personal data such as name and email address for account creation, with parental consent.

- **Parental Rights:** Parents or guardians can review, delete, or refuse further collection of their child's personal data by contacting us.

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## 11. **Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email.

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## 12. **Contact Us**

If you have any questions about this Privacy Policy or our data practices, please contact us:

- **Email:** [your email address]
- **Address:** [Your Company Address]
- **Telephone:** [Your Contact Number]

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